Failure on the part of the International Cricket Council’s official ticketing agent Kyazoonga.com to deliver ICC Cricket World Cup 2011 tickets purchased as early as July last year and the lack of information on where to pick up tickets has caused panic among cricket fans in Sri Lanka.
Kyazoonga leaves cricket fans in the dark. © AFP/Dibyangshu SARKAR.Panic stricken cricket fans, who purchased tickets for the Pakistan-Sri Lanka encounter at the R. Premadasa Stadium from Kyazoonga, wrote to Island Cricket just days before the match seeking more information on how to obtain their tickets. They claim that Kyazoonga was not replying to their e-mails.
“My brother purchased our tickets from their website [Kyazoonga.com] last year and we were getting very worried because five days before the match the tickets weren’t here,” Shenuka Fonseka from Colombo said in an e-mail.
Ajit Jayasekara the chief executive officer of Sri Lanka Cricket (SLC) requested cricket fans to visit the World Cup secretariat at SLC headquarters in Colombo to obtain their tickets, when Island Cricket approached him with complaints from disgruntled fans.
“People who have made on-line bookings may come to the World Cup office at SLC with their on-line confirmation e-mails and collect their tickets from there,” Jayasekara said.
Mayan Priyadarshana from Anuradhapura purchased tickets for last Saturday’s Group-A clash via Kyazoonga.com and says he was in a state of panic two days before the match. He was unaware of the location to pick up his tickets.
When Priyadarshana attempted to contact SLC by telephone, he says, the operator abruptly ended the call when he mentioned that he was calling to inquire about World Cup tickets.
“I’m from Anuradhapura. I bought tickets on-line because I thought I can get the tickets at the gate before the match,” Priyadarshana said, after visiting SLC offices last Friday to pick up his tickets.
“I have to waste one extra day to travel to Colombo to pick up the tickets. In India, the Kyazoonga counter is right near the gate. In Sri Lanka, we have to waste a whole day.
“But getting the tickets was easy. I went to SLC with my national ID card and the ticket confirmation print-out,” he added.
Kyazoonga - India’s leading ticketing agency - has been under criticism lately, after its website crashed during the sale of World Cup final tickets last week.
Kyazoonga leaves cricket fans in the dark. © AFP/Dibyangshu SARKAR.Panic stricken cricket fans, who purchased tickets for the Pakistan-Sri Lanka encounter at the R. Premadasa Stadium from Kyazoonga, wrote to Island Cricket just days before the match seeking more information on how to obtain their tickets. They claim that Kyazoonga was not replying to their e-mails.“My brother purchased our tickets from their website [Kyazoonga.com] last year and we were getting very worried because five days before the match the tickets weren’t here,” Shenuka Fonseka from Colombo said in an e-mail.
Ajit Jayasekara the chief executive officer of Sri Lanka Cricket (SLC) requested cricket fans to visit the World Cup secretariat at SLC headquarters in Colombo to obtain their tickets, when Island Cricket approached him with complaints from disgruntled fans.
“People who have made on-line bookings may come to the World Cup office at SLC with their on-line confirmation e-mails and collect their tickets from there,” Jayasekara said.
Mayan Priyadarshana from Anuradhapura purchased tickets for last Saturday’s Group-A clash via Kyazoonga.com and says he was in a state of panic two days before the match. He was unaware of the location to pick up his tickets.
When Priyadarshana attempted to contact SLC by telephone, he says, the operator abruptly ended the call when he mentioned that he was calling to inquire about World Cup tickets.
“I’m from Anuradhapura. I bought tickets on-line because I thought I can get the tickets at the gate before the match,” Priyadarshana said, after visiting SLC offices last Friday to pick up his tickets.
“I have to waste one extra day to travel to Colombo to pick up the tickets. In India, the Kyazoonga counter is right near the gate. In Sri Lanka, we have to waste a whole day.
“But getting the tickets was easy. I went to SLC with my national ID card and the ticket confirmation print-out,” he added.
Kyazoonga - India’s leading ticketing agency - has been under criticism lately, after its website crashed during the sale of World Cup final tickets last week.
